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Library Frequently Asked Questions

What digital services do you offer?

We offer online access to digital media, such as e-books, magazines, video, and streaming music.  Many of these services have mobile apps if you prefer to use them on a tablet or smartphone.  We also offer access to a number of databases for information and research.  In addition, you can sign up for a library card online.

How do I access the library's digital services?

For some our digital services, you can simply click the link and start using the service.  For others, you'll need to enter your library card number. This is the entire number on the back of your card, with no spaces.

Am I eligible to access the library's digital services?

Digital services are available to both children and adults.

Some services are only available to resident library patrons, that is, patrons who reside in our library district, as opposed to reciprocal patrons who have a different home library. Not sure if you're a resident patron? If your library card is red, you're a resident; if it's white, you're reciprocal (or the card is very old and needs to be replaced!).

You must also be in good standing to access many of these services. This means that your contact information must be up to date, and that you cannot have a fine on your account greater than $3.50.

Does the library have computers available for me to use?

Yes, computers with high-speed Internet access are available to our patrons. Our lab contains a number of Windows computers as well as two Apple iMacs. Microsoft Office, in addition to many other programs, is available on most of our PCs.  One iMac is equipped with Adobe Photoshop Elements and Premiere Elements.

To use a computer, make a stop at the front desk first to scan your library card and sign in.

I don't have a card with the library, but I need to use the computer. What can I do?

If you don't have a library card with us, no problem—you're still welcome to use our computers after completing just a few additional steps. What you need is a Computer User card. These cards only allow you to use the library's computer lab; you can't check out materials or log in to digital services. You can get a Computer User card at the main circulation desk.

How much does it cost to print from your computers?

For black & white printing, the cost is 20¢ per page; for color, the cost is 50¢ per page.

Pages are printed at the main circulation desk, and you can pay for your prints there. If you wish to use your own paper in our printers, we may be able to accommodate you, but you will still be charged the full price for the printouts. Be sure to double check and make sure you're printing only what you intend to print—you will be charged for however many pages end up being printed. Let a staff member know if you need assistance.

Does the library have wireless?

Yes! Free public wi-fi is available throughout the building. The library also provides wireless connectivity at the West Side Center in Medaryville. The name of the network is pcplwireless, and no password is required to connect. Our wi-fi is available 24/7, and it can be accessed from outside the building when the library is closed. Users of our wireless network are subject to the library's wireless policy.

Can I make copies at the library?

Yes!  A copy machine is open to the public at the library, and the library also maintains a copier at the West Side Center.  The cost to copy is 10¢ per black & white page and 60¢ for color pages.  The library's copier has a coin box which accepts quarters, nickels, dimes, and single dollar bills.  You can come in and use the copier on your own, but feel free to ask for staff assistance.

Can I scan a document at the library?

Yes, you scan documents using the public copy machine at the library.  Documents can be scanned to either PDF or JPG formats, and they can be saved to a USB flash drive.  Flash drives for temporary, in-house use can be borrowed at the circulation desk.

Can I fax something at the library?

Yes, we do send faxes.  Not including the cover sheet, the cost to fax is $2 for the first page and $1 for each subsequent page.

Our fax machine is not open to the public; only certain staff members have access to it.  When one of those staff members is available, we can send a fax for you.  There is no charge for the cover sheet; you may provide a cover sheet of your own, or we can use a standard form.

I have a group that would like to use the meeting room.  Would that be possible?

We welcome and encourage public use of our facilities and meeting room to serve the community's needs for education, information, and cultural enrichment.  As long as the meeting room does not have a prior reservation, you should be able to reserve it.  There may be a fee to use the room, depending on whether or not your group is non-profit.  See our Meeting Room page to learn how to reserve a room and for more information on meeting room policies.

How much will I be charged for overdue items?

The overdue fee for most items, including books, magazines, and CDs, is 25¢ per day. Movies, video games, and e-readers will be fined at a rate of $2.00 per day per item. A few specialized items like CD-ROMs have a fee of $1.00 per overdue day.

Can I pay my fine with a debit or credit card?

At present, we only accept payment via cash or check.

How do I place a hold or reserve on an item?

To reserve books and most other materials, click the My Account link in the main menu at the top of this page and enter your library card number. Then click either the 'Evolve Webopac' logo at the top of that page or the 'Advanced Search' link on the left to search for the item you want. When you find the item, click the Reserve link. You will see a message telling you that the item has been reserved. You may reserve up to five items at one time.

Once your reserved item is ready to be checked out, we will give you a call to let you know that it's available. You have five days from the time we call to check it out. After five days, we will return the item to general circulation to give other patrons the opportunity to check it out.

The only items that have a different reservation procedure are DVDs and Blu-rays. To reserve a movie, you must call the library and ask for a specific title. You may reserve only one movie at a time. If the movie becomes available before 3:00 pm that day, you must check it out on the same day; if it does not become available until after 3:00, you may check it out on either the same day or the following day. Reserved movies not checked out in the relevant timeframe will be returned to general circulation.

How can I see which items I have out and when they're due?

Click the Account link at the top of this page and enter your library card number. The items you currently have out will be listed under 'Items on Loan.'

How do I renew an item?

Click the Account link at the top of this page and enter your library card number. Click 'Renew' next to each item you want to renew. You will see a pop-up message telling you that the item has been renewed and displaying the item's new due date. Alternatively, you can call the library to renew your items.

Most items can be renewed two times. Certain items (movies, Playaways, Playaway Views, and other special items) cannot be renewed.

When is the library open?

See our hours listed in the top right corner of this page.

What is my library card number?

Your library card number can be found on the back of your library card.  The number is the entire string of digits, without any spaces.  Sometimes you may see the library card number referred to as your "barcode number."  Your library card number is needed to access many of the library's digital services.

Can I get a job at the library?  Are you hiring?

The Pulaski County Public Library is always willing to consider additions to its workforce that can help its mission to serve the patrons of its library district.  Job applications can be picked up at the main circulation desk.  When we are looking to fill particular positions, job listings may appear in local papers, be posted on the library's bulletin board, or be found at online job search sites.

Can I volunteer at the library?

We appreciate your desire to help!  At this time, we do not have any positions in which we can effectively use volunteers.  See our Support page for other ways you can help the library.

Can I donate books or other items to the library?

The Library accepts gifts of gently used books and materials.  See our Support page for more information.

When is the next Pulaski County Public Library Board meeting?

In general, Board meetings are held on the fourth Wednesday of the month at 4:15.  A full list of Board meetings for the year is posted on the library bulletin board.  Check our Events calendar  for current information about upcoming meetings.

What does "good standing" mean?

For your account to be in good standing, your contact information must be up to date, and you cannot have a fine on your account greater than $3.50.

Can I post my ad/promotion/flyer on your bulletin board?

The library's bulletin board can only be used for the promotion of non-profit organizations and events.  All postings must be approved by library staff.  You can bring the material you wish to post on the board to the front desk for approval.  Any non-approved postings will be removed.

Do you have tax forms?

The library does carry tax forms during the first few months of the year up until tax day.  We receive tax forms from both the state and federal governments.  Sometimes we don't receive all the forms until a few weeks into the year, so if we don't have what you're looking for right away, be patient and check back.

We can also print tax forms for you free of charge.  Note that while there is no charge for the forms themselves, standard printing charges apply for any instructions you may need to print.  Library staff members cannot offer legal or tax advice, so please determine in advance which forms you need for your situation.

You can find Federal tax forms at www.irs.gov/Forms-&-Pubs  and Indiana tax forms at www.in.gov/dor/3489.htm.

I'm reading a book series.  How many titles are there in total?  What order am I supposed to read them in?

eSequels is the database for you!  eSequels lists the all the titles in a book series in their proper reading order.

I forgot my lynda.com login information.  What do I do?

We're sorry to hear that!  Unfortunately, we can't help with that problem directly here at the library.  Login information is handled by the folks at lynda.com, so to get your login working again, you'll have to contact them.  You can reach them via their contact page.  You'll want to give them your library card number and let them know that you're trying to access lynda.com via the Pulaski County Public Library.

 

How can I tell if you have a specific book/movie/etc.?

To find an item in our collection, search the online card catalog using the search bar at the top of this page. You might hear library staff members refer to this as the 'OPAC,' which stands for Online Public Access Catalog. That's just a fancy name for the website you can use to see all the items we have at the library.

How many books/movies/etc. can I check out?

For books, magazines, and audiobooks, you check out as many items as you like—just keep in mind that they're due back in two weeks!

Other collections do have checkout limits. You can have 4 regular entertainment movies (including both DVDs and Blu-rays) checked out at one time. You may check out an additional 4 educational movies (including documentary, fitness, and travel). Music CDs are limited to 5 out at one time. You can have 2 Playaways and 2 Playaway Views checked out. You can check out only 1 video game at a time.

Can I check out magazines?

Yes! Most of our magazine collection can be checked out on a normal two-week loan period. Our main magazine section displays the current issue of magazines on the front of the shelf; older issues can be found underneath by lifting up the shelf. There are a few magazines that cannot be checked out (for instance, some of those in the local history area); generally, these will not have a barcode in the upper left corner of the cover. If you're not sure, you can always bring a magazine up to the front desk and ask!

I don't have my card with me, but I want to check out items. Can I do that?

You may check out items without your library card if you present a photo ID (e.g. a driver's license) and pay a fee of $1.

Can I use my spouse's/parent's/friend's card to check out items?

The short answer is, No. The actual cardholder must be present to check out items on their card.

The only exception to this restriction is if you have a physical or medical condition that prohibits you from safely visiting the library. If this situation applies to you, see the section on Homebound Services below for more information.

I am homebound. Can I still borrow items from the library?

Yes. Special delivery services are available to persons that have a physical condition that prohibits them from safely visiting the library due to a permanent or temporary health situation or residence in a nursing care facility. A copy of the Physician's Statement is available at the circulation desk and must be signed by your physician in order to obtain homebound services. This statement must be renewed annually.

After an initial consultation, the homebound staff obtains materials for you from the library and delivers them on a bi-weekly basis. Materials are checked out on your card and are returned to the library two weeks later on the homebound staff's next visit. Only materials with a loan period of two weeks are available for checkout through homebound services.

You may also optionally designate a particular person to check out items for you at the library; that person (and only that person) would be able to use your card on your behalf.

In addition, if you are unable to come in to the library to get physical items, you may be interested in our many digital services.

How long do I get to keep my items?

Most items (books, magazines, educational movies, etc.) can be checked out for two weeks. Video games have a loan period of one week. Non-educational movies checked out during the week are due back the next day we're open; movies checked out on Friday or Saturday are due back on Monday.

Items must be returned before the library's closing time on the date they are due in order to be counted as on time. You can get an extension on your due date for many items by renewing them; see "How do I renew an item?" within the "Using Your Account to Reserve and Renew Items" section for more information.

You don't have a book that I'm looking for. Is there a way to get it?

If we don't have a particular item in our collection, oftentimes we can get it from a library that does. We call these types of transactions 'Inter-Library Loans,' or ILLs. You can request books or audiobooks via ILL.

To put in an ILL request, you can come in to the library, give us a call, or use the ILL form on our website. See our InterLibrary Loan page for more information.

Where can I return my items?

When the library is open, all items may be returned at the main circulation desk. There are also book drops at the front and back of the building that can be used at any time. The front book drop is for books and other print materials only. There are two book drops in back: the one labeled 'Books' is for print materials, and the one labeled 'Audio/Visual' is for things like DVDs, videogames, and audiobooks. Please be sure to return your items in the appropriate place; items can be damaged when returned in the incorrect drop. There is a 50¢ fine for each item returned in the wrong book drop.

Can I use my library card to check out e-books?

Yes! If you're a resident patron and you'd like to check out e-books, you'll want to use OverDrive, and you might want to check out Hoopla, too. For more information on these and other ways to get materials from the library online, see our list of Digital Media.

What area does the Pulaski County Public Library serve?

The Pulaski County Public Library district consists of nine townships in Pulaski County: Cass, Franklin, Harrison, Indian Creek, Jefferson, Monroe, Rich Grove, Van Buren, and White Post.

There are three townships in Pulaski County that are not part of our district.  Tippecanoe is served by the Monterey-Tippecanoe Township Public Library. Salem is served by the Francesville-Salem Township Public Library. Beaver Township is not a member of any library district, but it does have a contractual agreement with the Francesville-Salem Township Public Library.

Are the Monterey and Francesville libraries branches of the Pulaski County Public Library? Are you all part of the same library system?

No. Each of these is a separate library system.

I live in Tippecanoe, Salem, or Beaver Township. Why can't I get a free resident library card?

The library receives its funding in part from taxes levied on residents and property owners in its district. This is why residents of the district and owners of real property in the district are eligible for a free library card; essentially, they are already paying for library services through their taxes. Despite the name, not all residents of Pulaski County live in the Pulaski County Public Library district—Tippecanoe, Salem, and Beaver Townships are not part of our district (see above). If you do not reside or pay taxes in the Pulaski County Public Library district, you are not eligible for a free resident card.

If you are not eligible for a free resident card but would like to have access to all the services such a card provides, you may purchase a non-resident card. See the Library Cards FAQ section for more information.

Am I eligible to get a library card?

If you live in the Pulaski County Public Library district (see the FAQ section on the Library District) or if you own real property in the district, you are eligible to get a resident library card.

If neither of the above apply to you, you cannot get a free resident card, but you may purchase one at the annual rate for non-residents. You may also be eligible for a card of a different type. Read on for more information.

How do I get a card?

To get a library card, you can come in to the library and fill out a short application. The application requires you to list two contact people with phone numbers that are different from your own, so be sure to have those ready.

You must also present proof of residence when signing up for a card. One way to do this is to present an official government ID showing your current name and address, such as a driver's license or passport. However, we realize that when you've recently moved, you may not be able to update the information on these IDs right away. Instead of an ID, you may present a bill or a piece of mail sent to you that shows both your full name and your current address.

If you are under 18, your parent or guardian must be present, and they must sign your application when you apply for a library card. Proof of residence may be presented in the parent or guardian's name instead of the child's.

Can I get a library card online?

We now offer an online library card registration service for residents of our library district. You can access the service and find more information about it here.

Is there a minimum age to receive a library card?

The library does not set a minimum age for cardholders. We believe that parents are the people best suited to determine when their child is ready to get a card of their own. If you are considering whether to sign your child up for a card, remember that they will be able to use it to check out a wide range of materials on their own, and that they will be responsible for returning materials on time and in good condition.

I don't live or own property in the Pulaski County Public Library district, but I'd like to check out materials. Can I do that?

There are a few different ways in which people who do not reside in our district can still check out materials at the library. Which one applies to you will depend on your specific situation:

  • If you live in the district of an Indiana library that is a participant in the Statewide Reciprocal Borrowing Covenant, you may be eligible for a reciprocal borrower's card.  See this list of libraries to determine if your home library participates in reciprocal borrowing. To get a reciprocal card with us, you must have a resident card with an account in good standing at your participating home library. Reciprocal borrowers can check out materials, but they may not be able to access some digital library services.
  • If you want to be able to borrow items from libraries all over the state (not just ours) and you live in an area served by an Indiana library district, you may be interested in purchasing a Public Library Access Card (PLAC). The difference between PLAC and reciprocal borrowing is that a PLAC allows you to use libraries that don't participate in the Reciprocal Borrowing Covenant. See the "Public Library Access Cards" section, below.
  • If you live in an unserved area of the state (for instance, Beaver Township), your only option for checking out materials is to purchase a non-resident card. The fee for a non-resident card is revised each year in accordance with Indiana law (IC 36-12-2-25(c)). As of January 2017, the fee for a non-resident card is $90.55. Non-resident cards, once granted, allow access to all the same library services as a standard resident card. Non-resident cards expire one year from the date of application.
  • If you do not live in the state, you are not eligible to get a library card or check out materials at an Indiana public library. You may, however, use the library's computers (see "I don't have a card with the library, but I need to use the computer. What can I do?" in the Computers and the Internet FAQ section) and other publicly available services.

Please note that events and programs at the Pulaski County Public Library are open to all members of the public, regardless of where you're from!

Can I use my library card at other libraries?

Our library participates in reciprocal borrowing agreements with several other libraries in the state. While your Pulaski County Public Library card itself can only be used to check out materials at our library in Winamac, if you are a patron in good standing you can get additional cards at many other libraries across the state. PCPL would remain your home library; you would be a reciprocal borrower at a different library. To determine whether you can get a reciprocal card at a specific library, see this list.

If you want to be able to borrow items from all public libraries in the state, you may also be interested in a Public Library Access Card (PLAC). See the "Public Library Access Cards" section, below.

What are Public Library Access Cards?

If you want to be able to borrow items from all public libraries in the state, you may be interested in a Public Library Access Card (PLAC). The PLAC program allows you to borrow materials directly from any public library in Indiana. Any individual who holds a valid Indiana public library card may obtain a PLAC. As of January 2017, the fee for a PLAC is $65.00. PLACs expire one year from the date of application for the card. See the Indiana State Library's PLAC Rules and Guidelines for more information.

Why doesn't my library card allow me to use your digital services?

Some of the library's digital services are only available to resident library patrons. In general, this is due to the library's contractual agreements with service vendors which are based on the legally defined area of the Pulaski County Public Library district. If your library card is not a resident card, you will not be able to use certain digital services. See the Library District FAQ section for more information on the area and limits of the library district along with supplemental information.

How long is my card good for?

As long as you live in the area and are actively using the library in good faith, we won't revoke your card. Each type of card does have an expiration date; however, re-registering once a card has expired is usually a simple process.

Resident cards expire after three years; all other cards (e.g. reciprocal, non-resident, PLAC) expire after one. This doesn't mean you need to get a new card at that time. Instead, this is just a way for us to make sure our patron information is up to date. When your card has expired, you simply need to call or come in to verify and/or update your contact information. Once that's done, you'll be ready to start using library services again.

There are a couple other special circumstances worth pointing out. If you currently have a children's card, you will need to get a new one once you turn 18. (An adult card will let you use even more of the library's services, including checking out movies and video games.) If you move away, you will have to get a new card at your new local library.

I lost my card. What do I do?

If you've lost your card, you must pay for a replacement in order to check out items. The replacement fee is $5. To get your new card, you must come in to the library, present proof of identity and residence, and verify your contact information.